How do I return a faulty part or a part I no longer require?

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If you wish to return either a part of your order, or your complete order, please complete the steps below.  If you are returning goods due to an issue or fault, then please contact us at the time of its discovery, prior to completing the steps below, or you may be liable for return costs.

Customers are responsible for paying for return costs, unless the product being returned is proved to be faulty, dispatched incorrectly or because of unsuitable substitution by Group SCS.  In such cases please contact us and we will arrange collection on your behalf.

Download the Goods Return Form

 

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