Cookie policy

Cookie Policy

Our website uses cookies to give you the best online experience.  A message bar will appear in your device’s browser when you first visit our site, or every time you visit if you have not accepted our cookies. If your browser is set not to accept cookies, then you may not be able to use some of our website’s features.

What is a cookie?

A cookie is a small text file that is stored on your computer or mobile device when you visit a website. They are widely used in order to make websites work effectively and efficiently, as well as to provide information to the owners of the site.

Cookies in emails

In addition to the cookies we use on this website, we also use cookies and similar technologies in emails. These help us to understand whether you have opened the email and how you have engaged with it; knowing which articles are most popular helps us to improve and optimise our content for the future. Cookies will also be set if you click on any link within the email.

How we use cookies

Our website uses cookies in the following ways based on the International Chamber of Commerce guide for cookie categories:

Strictly necessary

These cookies are essential for the operation of our website.  Without these cookies you would be unable to shop for products on our website or log in.  These cookies do not gather information about you that could be used for marketing purposes.  This category of cookies cannot be disabled.


These cookies allow our website to remember choices (preferences) you have made, and help us provide you with a better, more personal experience. For instance, if you have already completed a form, we will remember your preferences so that you do not have to complete it again.


These cookies are used to collect information about how visitors use our site, whether as a new or returning visitor, which pages are visited most often and if visitors have been referred from another site (e.g. a search engine). This information is used to help us improve our website, and ensure visitors are finding what they are looking for easily.


We also use cookies to track the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you, viewed a blog or campaign landing page.  We may also share this information with third parties such as advertising partners to serve you with advertisements elsewhere on the internet.

Our cookies

Cookies provided by Group SCS are installed on your devices for a maximum 12 months. At the expiry of the 12-month period, users are invited to accept cookies again. However, cookies provided by third parties will have their own expiry date. You can find more information about the individual cookies we use and the purposes for which we use them in the table below.

Cookie Domain Description Duration Type
_ga_* Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days Analytics
_ga Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days Analytics
_gcl_au Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. 3 months Analytics
test_cookie sets this cookie to determine if the user’s browser supports cookies. 15 minutes Advertisement
_gid Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. 1 day Analytics
_gat_UA-* Google Analytics sets this cookie for user behaviour tracking. 1 minute Analytics
_hjSessionUser_* Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. 1 year Analytics
_hjFirstSeen Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user. 30 minutes Analytics
_hjIncludedInSessionSample_2297498 No description 2 minutes Other
_hjSession_* Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. 30 minutes Analytics
_hjAbsoluteSessionInProgress Hotjar sets this cookie to detect a user’s first pageview session, which is a True/False flag set by the cookie. 30 minutes Functional
__hstc Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 5 months 27 days Analytics
hubspotutk HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. 5 months 27 days Analytics
__hssrc This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. session Necessary
__hssc HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. 30 minutes Necessary
__cf_bm This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. 30 minutes Necessary

Managing cookies

Most web browsers automatically accept cookies as the default setting, but you can usually modify your browser settings to accept, delete, or decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the website. For example, when shopping for products.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or


Last updated December 2021

    Your Basket
    Your basket is emptyReturn to Shop